FAQ

Questions, Answered.

It's an AI front desk for appointment-based businesses. It answers calls, responds to texts and web chats, follows up with leads, and books appointments 24/7 — across one location or many — so no inquiry slips through.

Inbound and outbound phone calls are live now, with SMS and web chat rolling out shortly. Every channel is managed from one unified inbox, so your team sees the whole picture in one place.

It sounds natural and on-brand — you choose its voice, name, greeting, and tone. And you can set escalation rules so urgent calls, VIP clients, or complex requests are handed to a real person at any moment.

It checks live availability and writes confirmed appointments straight to your providers' calendars, then sends confirmations and reminders automatically — your team just sees an accurate, full schedule.

Yes. Create location-specific agents for each branch and manage calls, bookings, queues, and performance from one central view.

Most businesses go live quickly. On your demo call we'll map your channels, workflows, and locations, then build an onboarding plan and timeline tailored to you.

Your front desk, always on

Stop losing leads to a busy front desk.

Book a 20-minute demo and watch MyDeskAssistant answer, follow up, and book — live.